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    If it’s happening on the shopper journey we have a retail insights report ready for you.

    From the emergence of digital technologies to the Big Business of WELL, from Gen Alpha to Boomers, our shopper research digs deep for insights that make sense of what guides shopper choices. And we do it without fluff. Our reports get to the point, so you can understand what your shoppers expect from you now, and next. We uncover shopper “truths” so you can act fast.

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    WSL’s Future Shop Podcast

    WSL’s Future Shop Podcast is an unvarnished view of where shoppers and retail are headed.

    Made for, and by, industry disruptors. WSL’s CEO & Chief Shopper, Wendy Liebmann talks with innovators in retail, digital, marketing, design, customer experience, emerging categories, leadership, and more. It’s a fast-moving, provocative, definitely unrestricted chat about what shoppers will expect from retailers and brands, who’s getting it right, and not.

    Wendy and the WSL team regularly preview WSL’s latest proprietary shopper and retail research, and emerging retail innovation from around the world. You’ll come away with a better understanding of how to anticipate the future. And what to do about it.

    Want to talk in person? You have our ear, let’s chat.