The Future of Beauty. Healthy or Not? with Lauren Brindley from Walgreens | EP31

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In this episode: Wendy Liebmann talks to Lauren Brindley, Former Group Vice President and General Merchandise Manager for Beauty and Personal Care, Walgreens, about whether the future of the beauty category is now truly connected to health and wellness. They discuss: How US shoppers have come to understand the natural link between beauty, health, and wellbeing ... Read more

Branding WELLness. The New Dynamics, with Tim Girvin | EP29

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In this episode: Wendy Liebmann talks with Tim Girvin, founder and chief creative officer of Girvin Inc., about how companies need to tell their stories in this age when shoppers are more focused on their health and wellbeing than on accumulating things. They discuss: The importance of truth in storytelling when shoppers have access to so ... Read more

Reinventing Healthcare from Pharmacy to Front Door with Jocelyn Konrad | EP27

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In this episode: Wendy Liebmann talks with Jocelyn Konrad, Executive Vice President and Chief Pharmacy Officer, Rite Aid, about the company’s new RxEvolution retail concept and the future of retail healthcare delivery. They discuss: How the new concept focuses on younger shoppers and their extended family (including pets), providing whole health solutions – from pharmacy ... Read more

Retail Innovation: What’s Working, and Not with Candace Corlett | EP25

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In this episode: Wendy Liebmann and Candace Corlett walk – and talk – you through a virtual Retail Safari®. They share their latest observations of what’s working and not at retail – from department stores, drug stores, mass merchants, specialty beauty and more... They discuss: How department stores are winning and losing (yes, some are ... Read more

How to Rebrand A Retail Icon with Martin Waters | EP24

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In this episode: Wendy Liebmann talks with Martin Waters, CEO of Victoria’s Secret, about the transformation of the iconic Victoria’s Secret brand, with lessons for retailers and brands about how to stay relevant, always, and how to boldly move ahead when evolution is not an option. They discuss: How to ensure a company is sensitive ... Read more

E-Commerce Marketplaces: White Space? Or Black Holes? with Brand3P | EP22

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In this episode: Wendy Liebmann talks with Ping Hao and Burke White, founders of Brand3P, and creators of the Walmart.com marketplace about the current opportunities -- and challenges -- for brands and retailers as e-commerce marketplaces fast become a primary distribution channel. They discuss: Why marketplaces are growing (Hint: because shoppers are there), and when ... Read more

How to Make Every Store A Store of the Future with Jo Horgan | EP21

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In this episode: Wendy Liebmann and Jo Horgan, Jo Horgan, Founder & Co-CEO of Mecca Brands, discuss how retail innovation must be a discipline embedded into the culture of organizations to stay relevant to what shoppers want in a fast-changing world. They discuss: Putting shoppers at the center of a company’s innovation culture How retail ... Read more

The Future of Retail Leadership | EP18

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In this episode: Wendy Liebmann discusses the expertise, mindset and agility retail leaders will need in the future with Professor Stephan Kanlian, Chairperson of FIT’s Master’s Program in Cosmetics and Fragrance Marketing and Management, and Morgan Hagney, AVP, Maybelline New York. They discuss: Critical capabilities required in the new phygital retail environment The urgency to ... Read more

Retail Keep Up! Hurry Up! | EP17

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In this episode: Our own Wendy Liebmann and Paco Underhill, founder of Envirosell, the behavioral research company, discuss how retail must respond faster to social change if it is to keep up with shoppers. Wendy and Paco discuss: What shoppers expect now from retailers and brands What made a good store a decade ago does ... Read more

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