Tags: pandemic

Beauty Retail Refined with Jenny B. Fine | EP45

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In this episode: Wendy Liebmann talks with Jenny B. Fine, executive editor of WWD and Beauty Inc., about the transformation of the beauty industry and how it has and will change over the coming decade. They discuss: Younger, Generation Z consumers and how their beauty priorities are based on not only looking good but also doing ... Read more

How Retail Can Be A Solution for Loneliness with Matthew Liebmann | EP44

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In this episode: Wendy Liebmann talks with Matthew Liebmann, Chief Innovation & Data Officer at Vista Group about the role of physical experiences in addressing the increasingly disturbing societal issues of loneliness. They discuss: Loneliness and the decline of socialization prior to the pandemic, and its continuing impact across populations The opportunities that retail and movie theaters ... Read more

Leading Retail in Increasingly Complex Times with Phil Wahba | EP43

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In this episode: Wendy Liebmann talks with Phil Wahba, senior writer at Fortune magazine, about what it takes to lead successful retail companies in complex times, as operational issues clash with increasingly demanding shopper and workforce expectations. They discuss: The qualities the next generation of retail leaders must have to succeed How empathy is a ... Read more

Amazon, Omni-commerce, the Metaverse and What Comes Next with Andrea Leigh | EP34

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In this episode: Wendy Liebmann talks with Andrea Leigh, former Amazon executive, and founder of The Allume Group, an ecommerce education community, about the future of commerce. They discuss: How lifestage and lifestyle needs coupled with new technologies mean that shopping is now a passive -- rather than an active -- activity. That “always shopping” ... Read more

Branding WELLness. The New Dynamics, with Tim Girvin | EP29

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In this episode: Wendy Liebmann talks with Tim Girvin, founder and chief creative officer of Girvin Inc., about how companies need to tell their stories in this age when shoppers are more focused on their health and wellbeing than on accumulating things. They discuss: The importance of truth in storytelling when shoppers have access to so ... Read more

Reinventing Healthcare from Pharmacy to Front Door with Jocelyn Konrad | EP27

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In this episode: Wendy Liebmann talks with Jocelyn Konrad, Executive Vice President and Chief Pharmacy Officer, Rite Aid, about the company’s new RxEvolution retail concept and the future of retail healthcare delivery. They discuss: How the new concept focuses on younger shoppers and their extended family (including pets), providing whole health solutions – from pharmacy ... Read more

The New Shopper Truths with Candace Corlett | EP23

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In this episode: WSL’s Wendy Liebmann, CEO, and Candace Corlett, President, discuss WSL’s latest research, the health and wellness shopper revolution it reveals and the implications for retailers and brands. They discuss: How health and wellness has changed over the last 8 years, and the new conditions, such as mental health, that are impacting Americans’ health ... Read more

How to Make Every Store A Store of the Future with Jo Horgan | EP21

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In this episode: Wendy Liebmann and Jo Horgan, Jo Horgan, Founder & Co-CEO of Mecca Brands, discuss how retail innovation must be a discipline embedded into the culture of organizations to stay relevant to what shoppers want in a fast-changing world. They discuss: Putting shoppers at the center of a company’s innovation culture How retail ... Read more
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