By Brian Pearson // Forbes, December 12, 2018 So much of retail is a gimmick. Just ask 2018. Massive sums are invested in immersive experiences that quickly lose their spark and in digital features that fail to make the experience easier. So more than 5,000 stores closed in 2018. In their valid bids to wow shoppers, many ... Read more
By Sarah Brown // Business of Fashion, August 08, 2018 Retail may be in flux, but beauty customers are still buying big at physical stores. Sarah Brown examines how beauty's savviest brands keep shoppers shopping. New York, United States - Earlier this summer as I was packing - at midnight, predictably - for a 7 am flight ... Read more
By Peter Born // WWD, July 23 2018 The skin-care race is revving up. The category’s rally, which got rolling roughly 18 months ago, is steadily gaining momentum. Sales of prestige treatment products are running 14 percent ahead in the U.S. for the latest 12-month period, ended in May, according to the NPD Group’s total measured market. ... Read more
By Allison Collins // WWD, July 26 2018 The departure of former president and chief executive officer of Sephora North America Calvin McDonald leaves Sephora with a big hole to fill. McDonald, who has led Sephora through beauty’s digital revolution, is leaving the business after five years to take the ceo role at Lululemon. McDonald led the charge ... Read more
By Tiffany Hsu // The New York Times, June 6, 2018 Soon after fans of Kate Spade learned that the designer had died in an apparent suicide on Tuesday, stunned customers remembered the handbags they purchased after their first big promotion, or the linens they were given for their first home, or the onesies in which they ... Read more
By Abha Bhattarai // Washington Post, June 21 2018 Just as the controversy over her husband’s immigration policies had begun to cool off, first lady Melania Trump touched off a new backlash. As she boarded a plane for Texas to visit immigrant children who were separated from their families at the border, a message blared from her $39 Zara jacket: “I really ... Read more
By Faye Brookman | WWD Article - April 20, 2018 Pharmacy, in-store clinics and other health-care initiatives are altering the drugstore retailing landscape. What role will beauty play as drugstores evolve to a more health care-centric format? The question is whether CVS’ $69 billion acquisition of health insurance giant Aetna; Walgreens’ partnership with insurer UnitedHealthcare, ... Read more
By Ellen Thomas on August 17, 2017 | WWD Article Eight-hundred products from 30 brands are going into a Millennial-targeted beauty department, located on the retailer’s contemporary floor. Does Bloomingdale’s hold the master plan to bring Millennials back to department store beauty counters? Not quite — instead, the retailer is bringing beauty to the selfie ... Read more
Path to Purchase Institute, August 14, 2017. Written by April Miller. CVS and WSL executives will dissect the opportunities that abound going forward. NOTE: This article is published in the September 2017 issue of Shopper Marketing. After the issue went to press, Norman de Greve was replaced as the CVS Health executive scheduled to speak during ... Read more
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