Brick Store Archives - Page 3 of 3

How to Wrestle a Crisis: 8 Retail Revelations from Helena Foulkes

November 23, 2022June 19, 2020 by WslAdmin

Helena Foulkes is a rare retail titan. She has spearheaded dramatic transformation as both the former president of CVS Pharmacy, and as CEO of luxury brand Hudson’s Bay Co, and she is a board member at Home Depot. As a cross-channel retail leader, Foulkes has learned how to manage a crisis in real-time. Here, she ... Read more

Will Shoppers Surge to Re-opened Retail? Probably Not

November 23, 2022June 10, 2020 by WslAdmin

Sales signs may not be enough to bring shoppers into reopened stores. Two mighty forces are working against a resurgence of store traffic: One is the risk of contracting COVID-19, which will keep many shoppers away; the second will be how shoppers rethink spending after being unemployed or furloughed for months. Our Retail Safari® scouts ... Read more

Stores are Reopening | Lessons for Retailers

November 23, 2022May 26, 2020 by WslAdmin

As pandemic-related business restrictions ease and retailers reopen, they will be evaluated by how much they show they care about protecting their shoppers. Retailers have an immense responsibility for the attitude and presentation of their stores, in addition to the safety of all inside. We took a few shopping trips and found some good examples, ... Read more

Holiday Shopper Talk: Shoppers Call Off Black Friday

November 23, 2022November 18, 2019 by WslAdmin

Who’s waiting for Black Friday? Fewer people than last year. Holiday shopping is increasingly becoming an all-season affair, diluting the deal-busting power of Black Friday. This isn’t necessarily bad news – as long as retailers recognize the advantages behind the trend. Here’s what our 2019 Holiday How America Shops® research reveals. This Holiday Season, Any Day ... Read more

A Peek Into the Health Store of the Future

November 23, 2022November 8, 2019 by WslAdmin

The future of health care is being seized by retail, from innovative independents offering to relieve joint pain to Walmart installing examination rooms. All of which means the health store of the future is still a free-for-all. We have four observations to help retailers ensure they remain in the health industry’s heartbeat. Health Stores Are ... Read more

In Design, the ‘New’ Normal is Anything But – Pratt Design Symposium 2019

November 23, 2022November 4, 2019 by WslAdmin

[ Photos by Rebecca Smeyne, courtesy of Pratt Institute ] WSL joined leading designers at Pratt Institute’s Design Symposium to discover the “new normal” in fashion, home design and retail and how to reach increasingly educated shoppers. Hint: Get out of the studios and design around the new shopper values. It’s Time to Redesign Design When consumers have unprecedented ... Read more

Retailers are Hiring for the Holidays, but for the Store?

November 23, 2022October 22, 2019 by WslAdmin

Shoppers beware: Retailers are planning to hire more seasonal workers this season, but that doesn't assure better in-store experiences. Many of those workers will be fulfilling online orders far from the store. Retailers should make 2020 the year of the in-line-online balance. Retailers better watch out: If this holiday season’s in-store experiences are anything less ... Read more

Gen Z Is Ignoring Your Loyalty Program – Here’s Why

November 23, 2022July 2, 2019 by WslAdmin

Retailers count more reward program memberships than any other industry – 1.6 billion in the U.S. Keeping those members active is another matter, however, and the challenge may be even greater among young Gen Z members. Here’s why, and four insights into how to click with Gen Z. There are 78 million of them. And ... Read more

Online Isn’t Enough, Disruptive Brands are Opening Stores

November 23, 2022June 18, 2019 by WslAdmin

Big news! Not everyone is a regular online shopper. In fact, no more than half of people shop online in an average of three months. As a result, many online-first brands have found it necessary to open stores. Here are seven familiar sites that have joined Main Street. It looks like someone has thrown a ... Read more

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