WslAdmin, Author at WSL

WSL Dives Into Gen Z: The Categories & Retailers They Shop

December 14, 2022June 9, 2021 by WslAdmin

Two Gen Z teens having fun rolling around in a shopping cart - banner

Retailers and brands know a lot about how Gen Z shops, generally, but what about the ways they prioritize certain categories over others? From WSL report, “Gen Z: The Next Shopper Revolution,” here are a few category insights that surprised us. What Does Gen Z Want More, Enhanced Water or Yogurt? We’ve all been studying ... Read more

Brands Lose Loyalty Online

December 14, 2022May 19, 2021 by WslAdmin

Online grocery sales soared by 54% in 2020, creating logistical challenges, but also unintended consequences for brands. As we learn here, buying CPG online raises a loyalty concern for brands. Shoppers surveyed for WSL’s How America Shops® research said they are far more likely to switch brands online than in-store. We delve into the research the ... Read more

Walking the Talk of Inclusion

December 14, 2022May 7, 2021 by WslAdmin

Rainbow colored people silhouettes behind circular images of inclusive retail examples - banner

Shoppers want to feel welcomed everywhere, and retail is not excluded. More consumers support brands that promote equality – and the louder, the better. WSL’s experts share their firsthand examples of brands and retailers doing just that, including Unilever, M.A.C and Trader Joe’s. Shoppers are Equality Activists. How is Retail Reacting? Those retailers and brands ... Read more

Recession, Poof! WSL Research Shows 70% are Fiscally Upbeat

December 14, 2022April 23, 2021 by WslAdmin

Woman wearing sunglasses swinging a shopping bag happily - banner

WSL’s How America Shops® research shows more than 70% of shoppers are secure or optimistic about their finances. And as the weather warms, vaccinated shoppers are more eager to return to brick stores. Here’s what retailers can do to meet the shopper’s pent-up passion to go out and spend. Talk About a Shot in the ... Read more

Kroger Health President Talks ‘Food as Medicine’ Strategy

December 14, 2022March 22, 2021 by WslAdmin

Health foods pouring out from a medication bottle - banner

Wendy Liebmann, WSL CEO, Interviews Kroger Health President, Colleen Lindholz, on Kroger’s Health Strategy. When the supermarket giant Kroger decided to embark on its “Food as Medicine” strategy, it did not overthink it. In fact, its companywide approach is disarmingly simple, explains Kroger Health President Colleen Lindholz: It answers three basic questions with affordable solutions, ... Read more

Beauty Breaks Barriers in Health, Safety and Innovation

December 14, 2022March 4, 2021 by WslAdmin

Collage of beauty stores in Mumbai, Sydney, and Ginza - banner

Shoppers have been inspiring remarkable retail innovations across categories, but in few areas are the results as noteworthy as in beauty’s healthy, safety and digitally progressive experiences. WSL’s Virtual Retail Safari® Open Call Event, scheduled for March 11, captures the most visionary and shopper-inspired examples. Healthy Beauty is an Exercise in Getting it Right For years, ... Read more

Beauty Spending Will Look Different in 2021

December 14, 2022March 2, 2021 by WslAdmin

Teal background with blue satin wallet wrapped in gold chain and lock - banner

By Allison Collins on February 26, 2021 || WWD “They’re calling it the she-session. That’s going to affect beauty sales, that’s going to affect the quest for value." New year, new beauty shopping habits? For several months, industry insiders have whispered predictions of a “trade down to mass,” insinuating that consumers who have been hurt by the economic fallout from ... Read more

8 Signs of the Future, Now: WSL’s “From Chaos Comes Clarity”

December 14, 2022February 25, 2021 by WslAdmin

Woman with eyes closed and microorganism germs floating around her face, grocery store blurred in background - banner

WSL’s latest research shows a more defined path to 2024, and while it no doubt will lead to more normalized activities – think working and social life – retail’s road signs indicate some departures from the normal. We’ve boiled them down to eight pivotal behavioral changes and accelerations, in our latest Future Shop report, “From ... Read more

Extraordinary Sustainability: 5 Retail Safari® Examples

December 14, 2022February 9, 2021 by WslAdmin

Dynamic collage of sustainability signs and interactions at beauty retailers

WSL’s research shows that shoppers have long felt sustainability is a cause worth spending more for. Now retailers are taking that value-driven purpose from ordinary to extraordinary, and driving even more shoppers toward sustainability. Here, we share five examples from our Retail Safari® tours. Shoppers Sought Sustainable Retail, Now It’s Seeking Them Sustainability is becoming ... Read more

Beauty Industry Execs Applaud Walgreens CEO Choice

December 14, 2022February 1, 2021 by WslAdmin

By Allison Collins and Jenny B. Fine on January 28, 2021 || WWD As consumers come into Walgreens' doors, there's opportunity to evolve the beauty department, sources said. Walgreens Boots Alliance is slated to play an integral part in the U.S. rollout of the coronavirus vaccine, and it’ll be doing so under a new chief executive officer — Rosalind “Roz” Brewer. With the appointment, ... Read more

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