Food Retailing: Frictionless, Local, Social

As more shoppers participate in online shopping and expect a happy and fast shopping trip, food retailers need to reimagine the physical store for the most basic of trips – groceries. On this Retail Safari®, we take you through three innovative themes in food retail. First, convenient solutions, such as AI technologies and a 24/7 ... Read more

The New Age of Dollar Channel Retail

The New Age of Dollar Channel Retail Report Banner featuring lobby of open format pOpshelf store and self checkout
As prices rise nationwide, dollar channel retailers have an opportunity to entice more visits to their stores. On this Retail Safari®, there is lots of innovation from Dollar General, including digital and health innovations, its smaller DGX concept for busy urban Millennials, and pOpshelf – the “younger sister” of a traditional Dollar General (that looks ... Read more

Hema Supermarket

Hema Supermarket Report Banner featuring customer scanning QR code on product packaging
In 2016, Alibaba, China’s largest online commerce company, opened Hema, a high-tech Chinese supermarket powered by a shopper’s smartphone. Hema (Freshippo) is part of Alibaba’s new retail strategy that integrates online, offline, logistics, and data to improve the shopping experience. With an aggressive plan to expand its locations to 2,000 in 2022, Hema offers a ... Read more

Hy-Vee: The Best of What’s Next

In September 2021, grocery retailer Hy-Vee opened a futuristic prototype in Grimes, IA that reimagines the grocery shopping experience. It is a phygital destination that includes Scan & Go checkout, digital kiosks to locate items in store or order online, digital shelf labels, recipes, curbside pickup for fast meal orders, wellness support, and so much more. A reimagined floorplan ... Read more

Rite Aid RxEvolution

Rite Aid RxEvolution – Report Banner featuring RiteAid Storefront and pharmacy sign
Rite Aid is in the middle of an RxEvolution that is transforming its stores into a contemporary whole health destination that inspires shoppers to take care of their well-being – from the inside out. The format elevates the in-store shopping experience with a modern design, increased assortment of products, elevated role of pharmacists, and upgraded digital experience. To access the full report, ... Read more

Retailers Can Learn from Restaurants

Table for 1, please. Restaurants have lessons for retail. Shopping isn’t the only thing shoppers have missed. It feels good to dine out again, even if the tables are in the middle of the street.  Retailers can learn a thing -- or 5 -- from restaurants and how they are engaging with customers during this ... Read more

The Right Size Round-Up: Small Formats

The Right Size Round-Up: Small Formats Report Banner featuring grab and go section of whole foods
The smaller format store has become so much more than “right sizing” of the space. We know from our How America Shops®  report that 72% of shoppers make quick trips to stores and online quick trips are making inroads. To compete, brick stores are resizing to smaller formats that facilitate a quick in-and-out, and also deliver ... Read more

Intelligent Retail: Walmart IRL

Intelligent Retail: Walmart IRL Report Banner featuring Walmart IRL station
In today’s shopping environment there is no shortage of “shiny new things”. Retailers are pulling out all the stops to engage, capture and create loyalty with the shopper. Enter the new first of it’s kind Walmart IRL. In this case IRL stands for “Intelligent Retail Lab” but the “intelligence” is not only the new technological ... Read more

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