What starts in one category extends to other unexpected areas. Apparel is one category known for leading disruption with a futuristic approach to retail. The innovations that we are seeing today in fashion will transform shoppers’ expectations of shopping next. In this Retail Safari®, we tour four Apparel stores, Amazon Style in Los Angeles, CA, ... Read more
As more shoppers participate in online shopping and expect a happy and fast shopping trip, food retailers need to reimagine the physical store for the most basic of trips – groceries. On this Retail Safari®, we take you through three innovative themes in food retail. First, convenient solutions, such as AI technologies and a 24/7 ... Read more
In 2016, Alibaba, China’s largest online commerce company, opened Hema, a high-tech Chinese supermarket powered by a shopper’s smartphone. Hema (Freshippo) is part of Alibaba’s new retail strategy that integrates online, offline, logistics, and data to improve the shopping experience. With an aggressive plan to expand its locations to 2,000 in 2022, Hema offers a ... Read more
The launch of Alibaba’s Taobao Live in 2016 marked the beginning of a new era of shopping in China – livestream (live commerce) shopping. Taobao Live’s seamless and convenient shoppable technology, and the influence of Chinese powerhouses skilled in selling products, has helped make live commerce a success in China. In the US, retailers across ... Read more
We are in the midst of a health crisis in which 73% of shoppers are living in fear of getting sick. Desperate times mean big opportunities for retailers – yet surprisingly, we have not seen retailers act boldly or quickly on this shopper need. On this Retail Safari®, we show you the few retailers who are helping shoppers ... Read more
Mental Health is in the spotlight today as new services allow people to easily access mental health support as part of their overall wellness goals. From getting a good night’s sleep to finding a therapist online, there are new ways to get help through apps. As a result of this, the patient now becomes the ... Read more
In today’s shopping environment there is no shortage of “shiny new things”. Retailers are pulling out all the stops to engage, capture and create loyalty with the shopper. Enter the new first of it’s kind Walmart IRL. In this case IRL stands for “Intelligent Retail Lab” but the “intelligence” is not only the new technological ... Read more
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