Founded in 2000, Dutch retailer, Rituals, was the first brand to combine luxury Home and Body care. Rituals has over 650 stores, plus distribution in over 2,000 luxury department stores across 37 countries. In honor of its 20th anniversary, Rituals opened a 16,000 square-foot flagship store, The House of Rituals, in its hometown, Amsterdam, Netherlands. ... Read more
Two experiential, immersive DICK’S concepts, the House of Sport in Victor, NY and Public Lands in Pittsburgh, PA, validate the store’s role in a digital world. These stores give shoppers a reason to visit and immerse themselves in the brand experience. To access the VIDEO, contact us directly or log into your WSL Library account. ... Read more
The launch of Alibaba’s Taobao Live in 2016 marked the beginning of a new era of shopping in China – livestream (live commerce) shopping. Taobao Live’s seamless and convenient shoppable technology, and the influence of Chinese powerhouses skilled in selling products, has helped make live commerce a success in China. In the US, retailers across ... Read more
In September 2021, grocery retailer Hy-Vee opened a futuristic prototype in Grimes, IA that reimagines the grocery shopping experience. It is a phygital destination that includes Scan & Go checkout, digital kiosks to locate items in store or order online, digital shelf labels, recipes, curbside pickup for fast meal orders, wellness support, and so much more. A reimagined floorplan ... Read more
Retail has the power to transform lives. Retailers and brands should challenge themselves (and their shoppers) to broaden their definition of wellness through a holistic shopping experience. Take shoppers on a wellness journey that inspires, encourages, and supports healthier living habits – and makes it easy for shoppers to transform their lives for the better. ... Read more
Rite Aid is in the middle of an RxEvolution that is transforming its stores into a contemporary whole health destination that inspires shoppers to take care of their well-being – from the inside out. The format elevates the in-store shopping experience with a modern design, increased assortment of products, elevated role of pharmacists, and upgraded digital experience. To access the full report, ... Read more
We are in the midst of a health crisis in which 73% of shoppers are living in fear of getting sick. Desperate times mean big opportunities for retailers – yet surprisingly, we have not seen retailers act boldly or quickly on this shopper need. On this Retail Safari®, we show you the few retailers who are helping shoppers ... Read more
New York shut down in March and became the pandemic hot spot. Now after more than 100 days, New York City was given the green light on June 22 to reopen non-essential retail, salons, and outdoor dining. WSL took a Retail Safari® around two NYC neighborhoods: Herald Square & the Upper West Side to see ... Read more
On Monday, June 22, the world's largest store, Macy’s Herald Square Flagship reopened in NYC. WSL has scouted Macy’s in different cities to see how the department store compares in each location. In this deck, we share how this sprawling 2.5 million square foot store, spanning 11 floors, reopened safe shopping and omnichannel services. Macy’s had an ... Read more
Back when life was ‘normal’ - before facemasks became lifestyle accessories - nearly 45% of shoppers told us stress was the top obstacle to leading a healthy life. Now, the COVID pandemic has created more stressors challenging emotional health . . . the virus anxiety about financial security isolation/depression grieving the loss of a loved one ... Read more
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